Refunds & Cancellations
Meeting Facilities and Picnic Pavilions
To receive a refund of 80% of the rental fee, cancellations or modifications must be made more than 14 calendar days prior to the date of the event. No refunds will be issued within 14 calendar days to the event.
Cancellations of a campsite reservation must be made more than 7 calendar days prior to the first date of the reservation. The reservation fee is not refundable for any cancellations. Refunds are not provided due to weather or medical issues.
Cancellation - No Show
If a campsite is not occupied on the first night of a reservation, the reservation will be cancelled. No refund will be provided. Please notify the appropriate campground if you will be arriving later than your indicated reservation.
Changes to a reservation will be assessed a $8 administrative fee. This includes modifying reservations to a different date, site or campground. Modifications will not be allowed within 7 calendar days prior to the first date of reservation.
Programs and Camps
Registration fees for program cancellations that are received less than 7 days prior to the program will not be refunded. If the instructor cancels a program, an attempt will be made to schedule a make up date or to transfer to another scheduled class. If this is not possible, the program fee will be refunded.
Refunds for camps will be processed according to the following guidelines:
4 Weeks Prior to Camp: Full refund
3 Weeks Prior to Camp: Refund if space can be filled, less $10 administrative fee
2 Weeks Prior to Camp: Refund will not be issued.
Parks and Recreation Office
Wargo Nature Center
Bunker Hills Campground Visitor Center
Rice Creek Chain of Lakes Campground Visitor Center
Any refund requests made 45 days after the original transaction date will be issued in the form of a check.